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Merchant Lending

2 months ago


Sydney, New South Wales, Australia Braintree Full time

About Braintree

Braintree is at the forefront of transforming commerce for over a decade. We create innovative solutions that simplify, personalize, and secure the movement of money, enabling both consumers and businesses to thrive in the global marketplace.

Operating a vast, interconnected network, we link millions of merchants and consumers, facilitating seamless transactions whether online or in physical locations. Braintree goes beyond mere connections to third-party payment systems; we offer proprietary solutions that empower merchants to complete transactions effectively on our platform.

Our core values of Inclusion, Innovation, Collaboration, and Wellness guide our daily operations. These principles ensure we function as a unified global team, placing our customers at the heart of everything we do.

Position Overview:

At Braintree, we believe in the right of every individual to engage fully in the global economy. Our mission is to democratize financial services, ensuring that everyone has access to affordable, convenient, and secure products and services to manage their financial futures. We are a purpose-driven organization, and our values shape our business practices. We invite you to be part of our journey in empowering millions worldwide.

We seek proactive individuals who can connect with business owners, address challenges, and finalize agreements in a dynamic environment. If this resonates with you, continue reading for further details about this role.

Key Responsibilities:

  • Engage actively with business owners seeking funding solutions.
  • Establish and nurture strong relationships with business owners to comprehend their financing needs.
  • Listen carefully to customer concerns and demonstrate empathy while addressing objections.
  • Exhibit a strong aptitude for closing deals while ensuring high customer satisfaction.
  • Achieve and surpass set sales and quality objectives.
  • Utilize Salesforce for logging, tracking, and maintaining customer information.
  • Embrace Braintree's culture and values, showcasing a commitment to delivering an exceptional customer experience.

Preferred Qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Previous experience in sales, account management, or inside sales within a B2B context, or in marketing, financial services, or business development.
  • Excellent interpersonal skills with the ability to quickly build trust over the phone.
  • A competitive spirit coupled with a strong work ethic to exceed both personal and professional targets.
  • Ability to collaborate effectively in a high-energy, ever-evolving sales environment.
  • Detail-oriented with a solid understanding of the internet, e-commerce, and Microsoft Office suite.
  • Strong communication skills to facilitate positive interactions with business owners and colleagues across various functions.
  • Proven ability to adapt and succeed in a constantly changing landscape.

Our Commitment to Culture:

We take pride in our world-class culture and are dedicated to fostering an inclusive workplace with outstanding benefits, including:

  • Medical, dental, and vision coverage.
  • Health Savings Account.
  • Wellness Coaching.
  • Employee Assistance Program.
  • 401K plan.
  • Employee Stock Program.
  • Paid Time Off.
  • Sabbatical opportunities.
  • Educational Assistance.

Diversity and Inclusion Commitment:

Braintree is an equal opportunity employer, providing fair employment opportunities to all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, marital status, or any other characteristic protected by law. We also offer reasonable accommodations for qualified individuals with disabilities.

Belonging at Braintree:

Our employees are vital to advancing our mission, and we strive to cultivate an environment where everyone can perform at their best with a sense of purpose and belonging.