Operations Support Specialist

15 hours ago

Canberra, ACT, Australia beBeeAdministration Full time $120,303 - $135,701

Growth Operations Administrator

This is an exciting opportunity to join our team as a key member of the Business Winning Team. As a key member of the team, you will provide administration support and coordination, as well as systems maintenance, to enable the effective operation of the Growth Function.

  • Key Responsibilities:
  • Day-to-day management of key internal processes, specifically Customer Relationship Management (CRM) tools, internal governance reviews, document control, and SharePoint content management.
  • Delivering reliable, timely support to business development teams and contributing to process improvement initiatives.
  • Maintaining and updating customer, campaign, and contact records in the CRM system in line with data integrity standards.
  • Providing first-level user assistance, including onboarding support for new CRM users.
  • Scheduling, organizing, and coordinating internal decision gate reviews.
  • Preparing and distributing review templates, agendas, and input requests to stakeholders.
  • Maintaining SharePoint site structure, user permissions, and content libraries.
  • Participating in selected campaign reviews and debrief sessions to assist in capturing lessons learned.

About You:

  • A suitably experienced and well-rounded Administration professional with a proven track record in supporting business growth.
  • Working knowledge of Microsoft Office 365 applications, with demonstrated proficiency in Teams, Outlook, Word, Excel, and SharePoint.
  • An understanding of CRM systems and their role in supporting business development and customer engagement.
  • Knowledge of document control principles, including version management and formatting standards.
  • Awareness of internal governance processes and review protocols.
  • Strong attention to detail with a focus on accuracy and completeness of outputs.
  • Ability to organize work, manage competing priorities, and meet agreed timelines.
  • Awareness of confidentiality and information security requirements when handling sensitive data.
  • Commitment to continuous learning and willingness to expand skills in business operations and data analytics.

Benefits:

  • Promote business growth through administration support and coordination.
  • Develop your skills in business operations and data analytics.
  • Work with a talented team to drive business success.

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