IT Support Specialist

2 days ago

Canberra, ACT, Australia beBeeService Full time $80,000 - $120,000

A premier service management team is committed to delivering exceptional technical support, driven by our passion for excellence and experience.

IT Support Specialist Role

This on-site position in Canberra oversees the daily operations of IT services, ensuring efficient support for clients. Key responsibilities include:

  • Leading a high-performing service desk team
  • Efficiently escalating and resolving complex issues
  • Developing and implementing best-in-class IT service management processes
  • Maintaining exceptionally high customer satisfaction levels

The ideal candidate possesses outstanding problem-solving, leadership, and communication skills, with extensive experience in Technical Support, Service Desk Management, and IT Service Management. Strong teamwork abilities are also essential.

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