Physiotherapy Clinic Front Desk Coordinator

5 days ago


Gold Coast, Queensland, Australia beBeeProfessional Full time $60,000 - $80,000
Job Description:

We are seeking a Senior Receptionist to join our dynamic team and play a pivotal role in the smooth operation of our front desk and admin functions.

As the first point of contact for clients, you will ensure they receive attentive, friendly, and professional service every time. Your responsibilities will include managing day-to-day administration, supervising and supporting the admin team, ensuring efficient reception processes and scheduling, maintaining a clean and welcoming environment, supporting local marketing initiatives, and contributing to system improvements and practice development.

Our ideal candidate is someone who delivers outstanding customer service, thrives in a fast-paced environment, has exceptional time management and multitasking skills, communicates clearly and professionally, is adaptable and open to change, works well independently and as part of a team, and understands the importance of professionalism and patient confidentiality.

Required Skills & Qualifications:
  • Proven experience in a receptionist or senior admin role (healthcare preferred)
  • Knowledge of Medicare, DVA, HICAPS, and NDIS billing
  • Experience with Cliniko software (highly regarded)
  • HR experience (an advantage)
Benefits:

This is an excellent opportunity to be part of a respected allied health brand known for delivering exceptional care and service. You will have the chance to make a real impact and contribute to the growth of our dynamic team.

Others:

Our clinic has helped over 50,000 clients achieve their physical best from Olympic medallists and world record holders to weekend warriors, busy professionals, and local families. We work with various partners including Athletics Australia, Triathlon Australia, New Zealand High Performance, British Triathlon, and The Gold Coast Marathon.



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