
Administrative Assistant
3 days ago
Diagnostic Imaging Assistant
At our community-based diagnostic imaging clinics, we are united by a shared vision: to be the diagnostic imaging specialists of choice. Our commitment means we are the first-choice provider for community-based diagnostic imaging.
We are part of a network of medical imaging clinics across Australia and New Zealand. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put patients first.
Our focus is on providing affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
About The Role
This is an excellent opportunity for a customer service professional to join our small supportive team as a Diagnostic Imaging Assistant in our fast-paced clinic.
As a Diagnostic Imaging Assistant you will be responsible for:
- Managing all phone enquiries in a timely and professional manner
- Front of house reception and greeting patients upon arrival
- Scheduling appointments for patients and referrers
- Issuing patient invoices and processing Medicare rebates as required
- Entering and updating patient registration details
- Ensuring the reception area is clean and presentable at all times
This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing strong customer service skills.
You Will Have
- Strong customer service and patient focus skills
- Eagerness to learn
- Excellent time management and organisational skills
- High level of attention to detail and confidentiality
- Ability to work autonomously and part of a team
- Experience in a Radiology background and exposure to Medicare services will be highly regarded
We Offer
- A dynamic team environment
- Attractive remuneration and benefits
- Paid leave
- Potential for growth
- Commitment to professional development and education
- Flexible working arrangements
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