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Customer Service Team Member

2 months ago


Cairns, Queensland, Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Retail Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Assist customers with their shopping needs, including answering questions and resolving issues.
  • Work collaboratively with other team members to achieve sales and customer service targets.
  • Contribute to a positive and inclusive team environment.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
What We Offer

As a Retail Associate with Woolworths, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about delivering exceptional customer service and providing a great shopping experience.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide support to colleagues.
  • Flexibility to work a variety of shifts, including weekends and public holidays.
  • Basic computer skills and ability to learn new systems.
  • Availability to work in a retail environment.
What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you have a genuine passion for food and shopping, and are looking for a challenging and rewarding role, we encourage you to apply.