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Customer Service Team Member

1 month ago

Cairns, Queensland, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:

  • Provide excellent customer service and support to customers
  • Assist customers with queries and concerns
  • Work collaboratively with other team members to achieve sales and customer service targets
  • Collect trolleys from around the store, car park and surrounding areas
  • Perform other duties as required

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work with a diverse range of people
  • The chance to make a real difference in the lives of our customers

Requirements:

  • A genuine passion for food and shopping
  • A customer-first mentality
  • A love of teamwork and growing with others
  • Flexibility and adaptability to change
  • Reliability and a willingness to work

Grow with the Group:

We are committed to creating a workplace where our team members feel valued, respected and empowered. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.