Customer Service Team Lead

2 months ago


Cairns, Queensland, Australia Boating, Camping, Fishing Full time
About Us

We're a leading retailer of boating, camping, and fishing gear, dedicated to inspiring our customers to make the most of their leisure time.

Job Description

We're seeking a Customer Service Team Lead to join our team, responsible for leading our customer service teams to deliver exceptional experiences.

Key Responsibilities:

  1. Develop and implement a customer-centric culture to drive customer satisfaction
  2. Share product knowledge and expertise to support team members
  3. Lead, develop, and motivate a high-performing team to meet their full potential
  4. Thriving in a fast-paced environment, adapting to changing circumstances

What We Offer:

  1. Competitive salary and benefits package
  2. Opportunities for career growth and development
  3. Significant discounts across our brands
  4. A vibrant, team-oriented culture that encourages innovation
  5. Perks Program with corporate rates on travel, accommodation, and more
  6. Paid Parent Leave program supporting both primary and secondary carers

Join our team and be part of a dynamic organization that values diversity and inclusion.



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