SMB Account Executive

3 weeks ago


Melbourne, Victoria, Australia Zeller Full time

About Zeller

We're a fast-growing Australian scale-up reimagining business banking and payments. Our goal is to provide smarter payments and financial services solutions that accelerate cash flow, help businesses get paid faster, and give them a better understanding of their finances.

We believe in a level playing field where all businesses benefit from access to our solutions. Our team is passionate about innovation, and we're hard at work building the tools to make it happen.

About the Role

As an SMB Account Executive, you'll be responsible for building strong relationships with small and medium-sized business owners. You'll understand their payments and financial services requirements and pitch a solution to exceed their expectations.

This is a hands-on role where you'll hit the streets to meet business owners, conduct email and cold-call phone outreach, pitch and win deals by positioning Zeller as the optimal solution to supercharge their cash flow. You'll also help to implement Zeller's product in their business.

Key Responsibilities

    • Prospect to small and medium-sized businesses through outbound lead generation, door-to-door prospecting, cold calling / email, referrals and more.
    • Build a deep understanding of the pain points and requirements of business owners, then formulate the right Zeller solution to exceed their expectations.
    • Meticulously manage a lead and deal pipeline within the Hubspot Sales Hub with outstanding hygiene and attention to detail.
    • Own the full sales cycle including planning, cold calling, qualifying, obtaining information, due diligence, and closing new deals.
    • Translate complex merchant business banking and payments requirements into a succinct, simple and beautiful solution.
    • Deliver an outstanding first impression for Zeller's merchants by using storytelling, case studies, pitch decks and industry news to inspire them about how we are the right business banking partner for them.
    • Develop commercially sound deals across a wide variety of customer use cases, verticals, and complex economics.
    • Stay up-to-date with SME, technology, fintech, payments, competitor and industry trends that are relevant to your merchants.
    • Collaborate with your Zeller team members across Sales, Marketing, Customer Success, Product and Operations to relay customer feedback.

Qualifications and Experience

    • 1 - 2 years of experience in a BDR / SBDR or junior / SMB sales position (closing), with proven ability to achieve your quarterly goals.
    • A genuine curiosity and passion about people and their business that will enable you to inspire and share their stories with others.
    • A strong commercial mindset and demonstrated ability to successfully manage and grow revenue.
    • Proven track record of exceeding individual targets/ KPIS in a sales environment.
    • Proficient experience in prospecting, identifying target merchants, evaluating buyer interest, recognising decision-making processes, qualifying, creating value-based demonstrations, selling complex solutions, writing proposals, objection handling and negotiating.
    • Self motivated with the ability to work independently or at a distance from your team.
    • A rare competitive fire and desire to win.
    • Strong interpersonal skills and a highly collaborative work style.
    • Excellent written, verbal and oral presentation skills.
    • Agile, ambitious, and motivated to be the best at everything you do.
    • Strong organisational skills and super abilities to manage a large volume of tasks, responsibilities and deadlines.
    • A healthy entrepreneurial spirit.
    • Experience with Hubspot or similar CRM tools, Google Suite (Docs, Sheets, Slides), Microsoft Suite (Excel, Word, Powerpoint).

How We Work

Our team thrives on the energy of being together. While technology connects us virtually, we love the in-person collaboration and spend majority of our work week at our spacious Melbourne CBD office.

What We Offer

A competitive salary package, including equity from an early stage; a balanced, progressive, and supportive work environment; excellent parental leave and other leave entitlements; a fantastic office environment; endless learning and development opportunities; plenty of fun and social opportunities - we love to come together as a team; an ability to influence and shape the future of Zeller as our company scales both domestically and globally; being part of one of Australia's most exciting scale-ups.

At Zeller, we are looking for passionate people with drive and integrity. You are encouraged to apply even if your experience doesn't exactly match this job description.


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