CRM Business Development Lead

4 days ago

Melbourne, Victoria, Australia beBeeRetention Full time $140,000 - $180,000

About this Role

We are looking for a highly skilled CRM MarTech Manager to execute our CRM strategies. This individual will play a critical role in executing business requirements from conception through implementation.

As a key member of the CRM team, the CRM MarTech Manager will collaborate closely with marketing, product, data, growth and tech teams to drive meaningful engagements.

Main Responsibilities:
  • Collaborate with stakeholders to define CRM strategies that enhance customer experience and retention.
  • Analyse customer data and insights to inform campaigns and initiatives.
  • Oversee project development from start to completion.
  • Interface with development teams to estimate work efforts, define milestones and manage resources.
  • Liaise with cross-functional stakeholders to ensure thorough scoping of technical requirements and timely-delivery of projects.
  • Communicate project status, potential bottlenecks, and key deliverables to both internal and external stakeholders effectively.
  • Maintain relevant project documentation to ensure timely delivery and project milestones.

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