
Event Space Leader
3 days ago
Award-winning venue seeks dynamic leader to launch and lead the team.
The Venue
Poetica Bar & Grill is a contemporary bar and grill blending sophistication with laid-back charm. We've earned rave reviews, including a One Hat from the Good Food Guide within our first few weeks since opening.
Step inside and you'll find a light-filled, 120-seat space boasting a jaw-dropping 700-bottle wine wall, glass-fronted dry-aging cabinets, and a 15-metre open kitchen showcasing a Josper charcoal oven and custom-built wood-burning hearth—a true theatre of fire and flavour.
The Role
We need a natural leader who knows how to bring energy, professionalism, and passion to keep teams inspired and guests coming back for more.
You'll own the guest experience from the ground up, build a high-performing team, and drive performance across every facet of the venue—from service to sales, compliance to culture.
Key Responsibilities:
- Lead and inspire the Front of House team: recruitment, onboarding, training, and ongoing mentoring.
- Curate and elevate the guest experience, building loyalty and positioning the venue as a go-to destination.
- Work closely with Reservations and Events to design smart floor plans and optimise service flow.
Requirements:
A natural leader with a people-first mindset, ability to craft exceptional guest experiences, passion for food and wine, flair for operations, flexibility and curiosity of a true all-rounder. Strong grip on compliance, including Health, Safety & Environment, Risk Management, and Liquor Licensing.
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