Healthcare Support Professional

1 week ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $55,000 - $60,000
About the Role

We are currently seeking a skilled and detail-oriented Medical Receptionist to join our team at Scope Healthcare.

Key Responsibilities
  • Greet patients warmly and professionally upon arrival
  • Manage appointment bookings via phone and digital systems
  • Accurately process patient registrations, referrals, and consents
  • Liaise effectively with radiologists, technicians, and referring clinicians
  • Handle billing, Medicare claims, and private health fund interactions with precision
  • Maintain strict confidentiality and integrity of patient records
  • Uphold a clean, welcoming, and organized reception and waiting area
Requirements
  • Previous experience in a medical environment is essential
  • Exceptional communication and interpersonal skills
  • A strong attention to detail and organizational capability
  • Comfortable multitasking in a fast-paced clinical setting
  • Familiarity with medical software systems (PACS, HeathTrack, etc.) is an advantage
  • Solid understanding of Medicare and health fund billing processes
  • A professional, empathetic, and patient-focused demeanour

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