Technical Solutions Expert

2 weeks ago

Haymarket, New South Wales, Australia beBeeExpert Full time $90,000 - $120,000
Job Description

We are seeking a seasoned Technical Solutions Expert to accelerate our APAC revenue growth by supporting CRM, CPQ, and digital commerce solution sales across various industries.

You will act as a hands-on technical consultant and strategic advisor, collaborating closely with Sales, Product Management, and cross-functional stakeholders to craft customer-centric solutions.

Key Responsibilities:
  • Develop and position tailored solutions during the sales process
  • Guide customers through discovery, design, and demonstration, aligning solutions with their business objectives while driving sales performance
  • Support sales efforts as a technical and domain expert across CRM, CPQ, and automation platforms
  • Lead engaging technical discovery sessions and workshops to uncover customer challenges and use cases
  • Design and deliver tailored product demonstrations that effectively highlight business value
Requirements

To be successful in this role, you must have:

  • 7+ years of experience in pre-sales solution consulting, sales engineering, or a similar role
  • Deep expertise in CRM and CPQ technologies, ideally across platforms like Salesforce, ServiceNow, SAP, Oracle, Adobe, or Shopify
  • Strong technical understanding of APIs, middleware, cloud-native architecture, and web technologies (JavaScript, JSON)
  • Proven experience conducting technical discovery sessions and designing customer-focused solutions
  • Excellent communication and presentation skills across technical and business audiences
  • Strong collaboration skills, with experience working cross-functionally with Sales, Product, Engineering, and Marketing teams
  • Ability to think strategically and operate independently in a fast-paced, remote-first environment
  • Confidence and experience in engaging executive-level stakeholders and influencing strategic decisions
Benefits

This is an opportunity to work with a global market leader and bring innovative AI-enhanced technology to over 8,100 customers. You will have the chance to collaborate with talented professionals and gain valuable industry insights.

Work Environment

ServiceNow is committed to creating an accessible and inclusive work environment for all employees. If you require any accommodations during the application process or in your future role, please let us know.

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