Senior Technical Trainer

3 weeks ago

Blacktown, New South Wales, Australia Temperzone Australia Full time

**Technical Training Lead**

Temperzone Australia is seeking an experienced Technical Training Lead to join our team. This role will lead the development and delivery of technical training programs for our products across New Zealand and Australia.

**Key Responsibilities:**

  • Collaborate with our Technical Support teams to identify training needs.
  • Develop and deliver training programs to ensure best practice adoption.
  • Provide technical support to customers, repair agents, and staff.
  • Conduct research and problem-solving to resolve technical issues.
  • Transfer knowledge into suitable formats for dissemination.

**Qualifications:**

  • Minimum 10 years' experience in the air conditioning industry.
  • Leadership and ability to motivate.
  • Expertise in systems controls and mechanics.
  • Proven customer service experience.

**Benefits:**

  • Free onsite parking.
  • Employee Assistance Program – free counselling and wellbeing support.

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