Restaurant Operations Manager

6 days ago


Townsville, Queensland, Australia Guzman Y Gomez Full time

We're looking for an experienced Restaurant Operations Manager to join our Guzman Y Gomez team. As a key member of our management team, you'll play a critical role in ensuring the smooth operation of our restaurants and delivering exceptional customer experiences.

Key Responsibilities:

  • SUPPORTING RESTAURANT MANAGEMENT: Assist the restaurant manager in overseeing daily operations, including staff supervision, inventory management, and maintaining high standards of quality and service.
  • TEAM LEADERSHIP: Lead by example, fostering a positive and productive work environment that encourages teamwork, creativity, and growth.
  • GUEST EXPERIENCE: Proactively identify opportunities to enhance the guest experience, driving initiatives to improve satisfaction, loyalty, and retention.

Requirements:

  • LEADERSHIP EXPERIENCE: A minimum of 2 years of leadership experience within a fast-paced, high-volume hospitality environment.
  • CUSTOMER SERVICE: Proven track record of delivering exceptional customer service, with a focus on building strong relationships and resolving issues promptly.
  • COMMUNICATION SKILLS: Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders, including staff, guests, and suppliers.

What We Offer:

  • FIRST-RATE TRAINING: Comprehensive training program to equip you with the skills and knowledge required to succeed in this role.
  • COMPETITIVE SALARY & BONUS: Competitive salary package, including a base salary range of $65,000 - $68,000 per annum, plus bonus opportunities.
  • BENEFITS PACKAGE: Access to a comprehensive benefits package, including free meals, uniform, and exclusive merchandise.

A competitive salary range of $65,000 - $68,000 per annum is available for this position. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.



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