Senior Plumbing Business Manager

2 weeks ago

Wyong Shire, Australia O'Brien Plumbing Full time

O'Brien Plumbing Wyong NSW is an industry leading and reputable organisation that has a strong client base with a reputation for excellence in all aspects of the plumbing industry.

We are a proud local family run business made up of quality-focused trade service professionals in the plumbing industry. In addition to our wealth of experience and knowledge within our teams, we are a registered member of the Master Plumbers Association.

Our key service areas include Domestic / Commercial Plumbing maintenance.

This is a fantastic opportunity for a highly motivated, dynamic, qualified Senior Plumbing Business Manager to join our team. The successful candidate will be responsible for ensuring all site staff are enabled to provide an 'Incomparable Experience' to all customers.

The role involves leading and inspiring all staff to create a positive team-based culture that is results-focused and driven towards success.

The ideal candidate will possess exceptional technical skills, excellent communication skills, and the ability to think on their feet to resolve issues quickly.

Key responsibilities include:

  • Ensuring Service technicians are developed into high-performing tradespeople
  • Focusing on job quality and consistency
  • Receiving open, honest, and regular feedback about their performance

The successful candidate must have:

  • Outstanding plumbing skills and job/product knowledge
  • A minimum of 10 years' plumbing industry experience
  • Previous experience as a Service Manager (trade business preferred)
  • Completed Certificate IV including backflow & TMV courses
  • Clear criminal history (in line with specific customer requirements)
  • Driver's licence - C class or above
  • Proven ability to be organised and complete tasks on time
  • Excellent communication skills (email and phone)
  • Problem-solving abilities
  • Ability to manage multiple jobs at the same time
  • Competency using mainstream IT operating systems
  • A warm and friendly personality

O'Brien Plumbing offers a competitive salary ranging from $90,000 to $120,000 per annum, depending on experience.

If you are a self-starter, highly motivated, and energetic individual with strong work ethics, looking for a challenge, then we would like to hear from you.

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