Restaurant Operations Manager

4 weeks ago

Tweed Heads, New South Wales, Australia Mad Mex Full time

We are seeking a Restaurant Operations Manager to co-manage our restaurant located at a major shopping center.

About Us

At Mad Mex, we pride ourselves on using only the freshest ingredients in our recipes, making Australia's best Baja-style burritos that are simple to make at home. Our commitment to building great teams is reflected in our ongoing training programs, which support each individual's journey to achieve their goals while delivering a great experience for our customers.

About the Role

Our Restaurant Operations Managers are hands-on and lead by example. This means you will roll up your sleeves and jump in all service areas, including food prep, grill, counter, and cashier. As a leader, you will take charge during the shift and be responsible for ensuring an exceptional customer service experience through team supervision, recruitment, standards management, ordering stock, banking, opening/closing the restaurant, and your team's training and coaching.

About You

We are looking for someone with loads of energy and a great passion for delivering high-quality food and services. Ideally, you will be an exceptional leader with experience in managing business operations in a shift work environment, coupled with a proven track record of building and motivating a team.

Why work at Mad Mex?

  • You will be eligible for our bonus program, which rewards you when you meet or exceed your targets.
  • We are growing, with huge expansion goals, offering development opportunities.
  • As a Full-Time team member, you could be eligible for our Mad Mex Paid Parental Leave Program (up to 6 weeks paid leave for primary carer at full pay).
  • As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform, where you can get great discounts at various locations.
  • We offer an epic recognition program, complimentary access to our Employee Assistance Program, and ongoing training and development to help you achieve your goals.
  • We really live our values of Authentic, Connected, Cheeky, Healthy, and Own It. Having fun is in our DNA.
  • 50% off all meals and a free meal when you work a 5-hour shift.
  • Have your voice on our employee feedback platform.
  • Grow and develop through exposure to experienced Leaders and Regional Operations Managers.
  • We offer competitive salaries, career progression, personal development, and a great culture that thrives on our Latin roots and spicy personalities.
  • Party and join in on fun team bonding exercises.

Apply today to start an epic career at Mad Mex.

Come and join the brand that has recently been voted Australia's Top Premium Restaurant Brand and placed in the Top Ten Franchise Brands in Australia.

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