Team Leader

2 weeks ago

Logan Reserve, Queensland, Australia Cocoon Group Services Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our team at Cocoon SDA Care. As a Team Leader, you will be responsible for the effective and safe running of our sites, ensuring that our clients receive the highest level of care and support.

Key Responsibilities
  • Manage the day-to-day operations of the site, ensuring that all tasks are completed efficiently and effectively.
  • Support clients with their appointments, providing a high level of care and attention to detail.
  • Support the Service Manager with 24/7 rosters across multiple locations, ensuring that all staff are adequately trained and supported.
  • Meet with families, carers, and potential clients to discuss needs and packages, providing expert advice and guidance.
  • Supervise and support direct reports, providing coaching and mentoring to ensure that they are equipped to perform their roles effectively.
  • Ensure that all compliance measures are being met, maintaining a high level of quality and safety.
  • Coordinate case management for clients as required, working closely with other teams to ensure that all needs are met.
  • Coordinate all site administrative processes, ensuring that all paperwork and documentation is completed accurately and efficiently.
  • Provide support to the Service Manager for your area, working closely to ensure that all tasks are completed effectively.
Requirements
  • Minimum of 2/3 years' experience in a supervisory capacity within disability services.
  • Understanding of the NDIS and its requirements.
  • Experience in working with clients with physical and mental disabilities, as well as High-Needs participants.
  • Qualification in Disability - Cert IV in Community Services / Disability or equivalent.
  • Strong administrative skills, including computing, reporting, and rosters.
  • Driver's Licence.
What We Offer

As a Team Leader at Cocoon SDA Care, you will receive a competitive remuneration package, including a performance-driven bonus and flexible work arrangements. You will also have the opportunity to work in a vibrant, values-driven organisation where the people we support are at the centre of everything we do.

Please ensure you attach a resume detailing why you would be a great addition to the Cocoon SDA Care team. Only shortlisted applicants will be contacted.

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