Data Center Technician

Job Title: Data Center Technician

Are you a skilled tradesperson with experience in maintaining critical and temperature-controlled environments?

Do you have a strong understanding of electrical and mechanical systems used in data centers, including feeders, transformers, generators, fuel systems, switchgear, UPS systems, battery banks, ATS/STS units, PDU/PMM units, air handling units, chilled water systems, fire alarm systems, and fire suppression systems?

We are seeking an experienced Data Center Technician to join our team As a Data Center Technician, you will be responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk, and maintaining the 100% uptime criteria.

Responsibilities:

• Maintain excellent standards of response to asset performance, completion of assigned work, and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently.
• Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant/equipment, and HVAC mechanical cooling/heating systems as determined by the CMMS system's work orders.
• Monitor BMS for running and alarm conditions when required.
• Build walk-rounds, taking meter readings from UPS, PDU's, and other electrical equipment to monitor capacity.
• Investigate faults, identify root causes, and effect remedies.
• Prepare accurate/timely service/incident reports as required.
• Ensure corrective/repair works are carried out in accordance with current regulations.
• Assist when/where required with equipment installation works and asset data capture.
• Participate in emergency call-out roster providing cover for weekend and team member absences, as required.
• Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions, and complexities.
• Deliver effective communication through advice, review, leadership, and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate.
• Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites.
• As necessary, participate in any business continuity plans the team may be involved in.
• Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e., effectively communicated, implemented, and adhered to within the contract.
• Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA's and KPI's within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence.
• Manage contractors/suppliers to ensure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs.
• Promote and maintain the core Values of CBRE and ensure the professional image of CBRE is presented onsite at all times.
• Manage other tasks as directed by the client.
• Escalate relevant matters to superiors as soon as practically possible.
• Provide relief to the Shift Lead during their absence.

Requirements:

• Must understand all associated safety code-related requirements relative to providing the service. Experience with Health & Safety Risk Assessments and Control Measures.
• Experience of maintaining critical & temperature control conditioned environments.
• Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including feeders, transformers, generators, fuel systems, switchgear, UPS systems, battery banks, ATS/STS units, PDU/PMM units, air handling units, chilled water systems, fire alarm systems, and fire suppression systems (pre-action sprinklers).
• Prior exposure to maintenance scheduling and subcontractor management and supervision.
• Strong understanding of ticketing or workflow management systems and tools.
• Experience of managing escalation and emergency issues.
• HVAC/Refrigeration License is required. Minimum Certificate III.
• Good building services knowledge.
• Good Customer relationship skills.
• Working knowledge of