Data Center Technician

3 days ago

Sydney, New South Wales, Australia Groq Full time

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Mission

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

DC Technician

Essential Duties and Responsibilities:

As a Data Center Technician, you will serve as the

Mission

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

DC Technician

Essential Duties and Responsibilities:

As a Data Center Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq's high-performance AI workloads.

Your Responsibilities Will Include

  • Hardware Operations:
    • Receive, unpack, and move servers and other equipment to the data center floor.
    • Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
    • Perform hardware-level bring-up and testing using Linux command-line tools.
    • Ensure proper accountability for equipment and assets through inventory management.
  • Troubleshooting & Support:
    • Troubleshoot and resolve complex technical issues related to rack and node failures.
    • Run scripts to debug and repair rack cabling and other hardware problems.
    • Create, update, and resolve tickets in Groq's ticketing system to document all work.
    • Participate in an on-call rotation to provide 24/7 support for data center operations.
  • Infrastructure & Collaboration:
    • Execute final test sign-offs for newly built racks.
    • Collaborate with other engineering teams to design and implement data center upgrades and expansions.
    • Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
    • Ensure compliance with data center standards, policies, and procedures.
    Ideal Candidates Have
    • 2+ years of experience in data center operations or a related field
    • Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
    • Experience with data center management software, such as DCIM or BMS
    • Strong problem-solving and analytical skills
    • Excellent communication and teamwork skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong attention to detail and ability to maintain accurate records
    • Experience with scripting languages, such as Python or Bash
    • Familiarity with virtualization technologies, such as Kubernetes
    • Advanced fiber optic cabling skills
    • Intermediate Linux skills
    • Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
    • Familiarity with Macbooks, Slack and Google docs
    • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
    • Ability to travel up to 50% of the time
    Seniority level
    • Seniority levelEntry level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionInformation Technology
    • IndustriesSemiconductor Manufacturing

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