Small Business Growth Manager

5 days ago

Brisbane, Queensland, Australia beBeeRelationship Full time $100,000 - $145,000

Business Development Specialist Role

We are seeking a skilled Business Development Specialist to join our team in Brisbane. As a key relationship manager, you will utilize your expertise to identify and fulfill the needs of Small Business customers.

In this role, you will work closely with our Broker team, coaching and developing Banking Associates while managing high-value lending and product requests for Small Business clients. You will also be responsible for building relationships, partnering with our Broker team, and providing holistic banking solutions to grow revenue and drive customer satisfaction.

About the Role:

  • Manage high-value lending and product requests for Small Business customers
  • Build relationships and partner with our Broker team
  • Understand customer business needs to provide tailored banking solutions
  • Increase the portion of My Bank customers within the portfolio
  • Take responsibility for managing customer complaints and escalations
  • Cultivate and develop less experienced Bankers within the team
  • Drive customer portfolio risk and compliance

Our Team:

The team is part of Business Direct and Small Business (BD&SB) and provides support to customers with new business enquiries. The team has a many-many relationship model where teams cover a breadth of businesses and support generalist and agricultural clients.

About Us:

We value diversity and inclusivity in the workplace, creating an environment where everyone feels valued and empowered to contribute their best work.

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