Retail Operations Manager

6 days ago

Doncaster, Victoria, Australia EG Group Full time

About EG Group

We are a leading international business with operations exceeding 6,000 fuel and convenience sites across Europe and the US.

Job Overview

We are looking for an experienced Retail Operations Manager to join our team at our Doncaster East store.

About the Role

The successful candidate will be responsible for assisting the Store Manager in increasing performance to achieve targets, contributing to all aspects of the store, including serving customers and stacking shelves, and ensuring the health and safety of all Team Members and customers.

Key Responsibilities

  • Assist the Store Manager in driving sales growth and improving customer satisfaction
  • Contribute to the development and implementation of operational strategies to improve efficiency and productivity
  • Maintain high standards of customer service and ensure that all customers receive a positive experience
  • Ensure accurate inventory management and control stock levels
  • Monitor and maintain a safe working environment

What We're Looking For

We are seeking a highly motivated and results-driven individual with a proven track record in retail operations management. The ideal candidate will have:

Demonstrated experience in overseeing/managing shifts in a retail environmentPassion and dedication to delivering customer and service excellenceResults-oriented with high energy to inspire their teamExcellent communication and interpersonal skillsStrong commitment to workplace safety

What's in It for You?

In addition to a competitive base salary and bonus structure, we offer:

A range of employee discounts through our Booster discount platformSavings on fuel through our Team Fuel Discount programAccess to employee well-being programs, including flu vouchers and counseling servicesGenerous parental leave policiesOpportunities for career development and growth within a dynamic and fast-paced business

About Us

EG Group is a global leader in the convenience retail industry, with a presence in Australia, Europe, and the US. We are committed to delivering a modern consumer retail offer and becoming the chosen destination for quality food, coffee, and fuel.

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