Veterinary Clinic Front Desk Professional

6 days ago


Sydney, New South Wales, Australia beBeeCustomerCare Full time $55,000 - $75,000
Job Title: Veterinary Customer Care

We are seeking a highly motivated and compassionate Receptionist to join our friendly and supportive team.

  • Greet and welcome clients with warmth, empathy, and a genuine love for animals.
  • Provide excellent customer service by answering phone calls, scheduling appointments, and addressing inquiries with accuracy and efficiency.
  • Maintain the reception area, ensuring it is clean, organized, and welcoming.
  • Coordinate and manage the flow of clients and patients, ensuring smooth and efficient procedures.
  • Collaborate closely with veterinarians and veterinary technicians to ensure seamless communication and coordination of patient care.
  • Assist with administrative tasks, including record-keeping, invoicing, and managing client information in our computer system.

Key Responsibilities:

Requirements:
  • Previous experience in a customer service or administrative role is preferred.
  • Outstanding organizational skills with the ability to multitask and prioritize responsibilities effectively.
  • Excellent communication skills, both verbal and written, to interact confidently and compassionately with clients, staff, and fellow team members.
  • A true passion for animals and a desire to make a positive impact on the lives of pets and their owners.
  • Proficiency in computer systems and the ability to quickly learn and navigate new software programs.
  • A friendly and positive attitude, with the ability to work collaboratively as part of a team.

About Our Team:

We pride ourselves on creating a friendly and supportive environment where every team member contributes to the joy and well-being of our patients, their owners, and our entire clinic community.


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