Veterinary Clinic Front Desk Administrator

1 week ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $70,000 - $75,000

We are seeking an experienced and highly motivated Front Desk Administrator to join our team in Sydney.

About the Role

The successful candidate will be responsible for managing all front desk duties, including greeting clients and patients upon arrival, handling phone calls, booking appointments through our electronic patient management system, processing payments, sending and responding to client emails, organizing patient intake paperwork, banking tasks, and other administrative responsibilities as required.

Key Responsibilities
  • Triage patients based on their medical needs
  • Provide general advice on vaccination schedules, food safety, and parasite control
  • Prepare and submit estimates for elective patient procedures

The ideal candidate will have previous experience working in a front desk or administrative role, be proficient in using computer software, and possess excellent customer service skills. They will also be organized, detail-oriented, and able to manage a varying workload and prioritize tasks effectively.

Why Work with Us?

We offer a comprehensive continuing education program, opportunities to attend industry conferences, support for career growth and development, and a generous staff discount on services and products for personal pets. We prioritize a healthy work-life balance for our team members.

Requirements
  • Previous experience working in a front desk or administrative role
  • Prior experience working with animals is highly desirable
  • Proficiency in using computer software
  • Motivated and driven individual
  • Caring and compassionate person
  • Excellent customer service skills
  • Organized and detail-oriented
  • Ability to manage a varying workload and prioritize tasks
  • Accountable and reliable
  • Effective communication skills

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