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ServiceNow System Administrator

2 months ago


Canberra, ACT, Australia Zone IT Solutions Full time

We are seeking a highly skilled ServiceNow System Administrator to join our team at Zone IT Solutions.

About the Role:

  • As a ServiceNow System Administrator, you will be responsible for configuring and developing ServiceNow ITSM modules to meet the needs of our customers.
  • You will work closely with our customers to understand their requirements and provide guidance on ServiceNow platform architecture and tables structure.
  • Experience in creating reports and Dashboards in ServiceNow modules is highly desirable.
  • You will also be responsible for consulting with our customers to understand their IT Operations Management (ITOM) needs and providing guidance on ServiceNow features.
  • Strong documentation and presentation skills are essential for this role.
  • Excellent verbal and written communication skills are required to effectively engage with our customers.

About Us:

  • Zone IT Solutions is an equal opportunity employer and is committed to providing a diverse and inclusive work environment.
  • We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.