Customer Service Excellence Lead

6 days ago


Launceston, Tasmania, Australia BCF - Boating, Camping, Fishing Full time

BCF - Boating, Camping, Fishing invites applications for a Customer Service Excellence Lead to join our team at Launceston.

Our Culture

We pride ourselves on creating a genuine and vibrant culture that encourages new ideas and fosters a sense of belonging among our team members. Our values include diversity and inclusion, which we strive to uphold across the group.

Job Summary

The Customer Service Excellence Lead will be responsible for growing and developing a customer-centric culture, monitoring and driving sales performance, leading and motivating a team to achieve their best, and thriving in a fast-paced environment.

Requirements

To be successful in this role, you must have a passion for all things BCF, previous leadership experience, and the ability to inspire our team and customers.

What We Offer

As a valued member of our team, you will receive a competitive salary, plus superannuation, and achievable bonus potential, significant discounts across all our Brands, and access to our corporate rates on travel, accommodation, health, and fitness services.



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