Customer Service Excellence Lead
6 days ago
BCF - Boating, Camping, Fishing invites applications for a Customer Service Excellence Lead to join our team at Launceston.
Our CultureWe pride ourselves on creating a genuine and vibrant culture that encourages new ideas and fosters a sense of belonging among our team members. Our values include diversity and inclusion, which we strive to uphold across the group.
Job SummaryThe Customer Service Excellence Lead will be responsible for growing and developing a customer-centric culture, monitoring and driving sales performance, leading and motivating a team to achieve their best, and thriving in a fast-paced environment.
RequirementsTo be successful in this role, you must have a passion for all things BCF, previous leadership experience, and the ability to inspire our team and customers.
What We OfferAs a valued member of our team, you will receive a competitive salary, plus superannuation, and achievable bonus potential, significant discounts across all our Brands, and access to our corporate rates on travel, accommodation, health, and fitness services.
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