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Career Opportunities: Delivering Results Through Excellent Customer Service
3 weeks ago
We are seeking a motivated and customer-focused individual to join our team as an Assessment Services Consultant. As a key player in our Apprentice Connect Provider division, you will work closely with employers and job seekers to ensure both parties are set up for success.
About the Role:
- Conduct pre-commencement advice and provide early education information to ensure the right supports are in place
- Provide exceptional customer service and facilitate delivery of Australian Apprentice Get Ready Check and Employer Get Ready Check
- Liaise with internal and external support services to increase commencement, retention, and completion rates of Australian Apprentices
Requirements:
- A positive attitude and ability to work effectively with diverse stakeholders
- Excellent phone manner and analytical skills
- Proven capacity to meet set targets and KPIs, with experience in customer service, administration, recruitment, or employment services
Benefits:
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
- Opportunity to make a real difference in people's lives
About Us:
- We value people and invest in their growth and development
- We are committed to being an Equal Opportunity Employer and promoting safety, diversity, and inclusion in our workplace
