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Client Reporting Senior Specialist

2 months ago


Melbourne, Victoria, Australia Janus Henderson Full time
About the Role

We are seeking a highly skilled Client Reporting Senior Specialist to join our team in Australia. As a key member of the Client Reporting team, you will be responsible for delivering and evolving reporting for Institutional and Retail Clients, Consultants, and Research Houses.

Key Responsibilities
  • Validate and manage the timeliness and accuracy of data delivery across internal reporting platforms.
  • Generate, compile, and oversee the production of investment reporting for both institutional and retail clients using in-house and external systems.
  • Work closely with global IT, Operational Change groups, and the Client Relationship Team to enhance reporting systems and address client inquiries effectively.
  • Evaluate client reporting requirements and solicit business partner insights to improve the client reporting experience.
  • Identify efficiencies and convert recurring manual reporting tasks to automated processes.
  • Assist with departmental projects, system improvements, and regulatory reporting.
What We Offer
  • Hybrid working and reasonable accommodations.
  • Paid volunteer time to step away from your desk and into the community.
  • Support to grow through professional development courses, tuition/qualification reimbursement, and more.
  • All-inclusive approach to Diversity, Equity, and Inclusion.
  • Maternal/paternal leave benefits.
  • Complimentary subscription to Headspace – the mindfulness app.
  • Corporate membership to ClassPass and other health and well-being benefits.
  • All employee events including networking opportunities and social activities.
Requirements
  • Bachelor's degree in Accounting, Finance, or related field preferred.
  • Minimum 3 years of experience in client reporting or a similar role within financial services.
  • Strong technical skills, including VBA, Power BI, SQL, and advanced Excel capabilities.
  • Detailed understanding of financial instruments and the major investment markets, with a focus on both the Australian and global financial services marketplace.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Highly articulate with a strong ability to build relationships across investment and distribution teams.
Competencies Required
  • A motivated self-starter with an eye towards efficiency, automation, and client experience excellence.
  • Strong interpersonal, client experience, and customer service skills.
  • Ability to work independently, prioritize effectively, and manage multiple projects.
  • Curiosity and a desire to learn and apply new concepts and systems to daily work.
  • Knowledge of database structure and data mapping.