Salesforce Field Service Optimization Specialist

1 week ago


Adelaide, South Australia JB Hi-Fi Full time

At JB Hi-Fi, we are seeking a highly skilled Salesforce Administrator to join our team.

As our ideal candidate, you will have 2-4 years of hands-on experience as a Salesforce Administrator, specialising in Service Cloud and Field Service solutions. You will be certified as a Salesforce Administrator with additional certification as a Field Service Consultant. Your proficiency in CRM Analytics will enable you to build insightful reports and dashboards, driving user adoption and best practices.

We require a strong problem-solver with the ability to decipher technical information into layman's terms. You will thrive in a dynamic environment, collaborating with stakeholders at all levels and translating business needs into technical solutions.

Your key responsibilities will include platform management, system enhancements, data excellence, cross-team collaboration, training & support, and innovation & optimisation. You will partner with internal teams to understand business requirements and help deliver scalable solutions.

We offer an estimated salary of $85,000 - $110,000 per annum, depending on experience, for this exciting opportunity. Our team is passionate about delivering exceptional results and continuously improving our processes.



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