Retail Sales and Operations Manager

4 weeks ago

Port Melbourne, Australia Haymes Paint Full time
About the Role

We are seeking a highly skilled Retail Sales and Operations Manager to lead our team in Port Melbourne store. As a key member of our leadership team, you will be responsible for driving sales growth, maintaining high store standards, and fostering a culture of continuous improvement.

Key Responsibilities
  • Develop and implement strategies to achieve budgeted sales and profit targets
  • Manage store operations, including labour, inventory, and merchandising
  • BUILD STRONG RELATIONSHIPS WITH TRADE AND RETAIL CUSTOMERS FOR SALES GROWTH AND SERVICE
  • Maintain high store standards, including stock replenishment, visual displays, campaigns/promotions, and merchandising
  • Foster customer satisfaction through enablement of product and store experiences
  • Recruit, onboard, and coach new team members
  • Roster and manage your team through regular feedback, motivation, coaching, and development
  • Provide a safe working environment and ensure all staff adhere to safe working procedures
  • Foster a culture of continuous improvement and learning
Requirements
  • Prior retail management experience with a strong desire to succeed
  • Demonstrated experience in leading and managing a trusting team
  • Ability to develop strong internal and external relationships via strong communication and interpersonal skills
  • Confidence and organisational skills to delegate tasks and roles effectively
  • Experience servicing both trade and retail customers and growing a business
  • Demonstrated financial and strong business acumen, including understanding P&L reports; inventory management, rostering, and controlling expenses
  • Requirement for a driver's licence and the capacity to perform manual tasks (e.g., lifting of 15L cans of paint)
  • Ability to effectively handle conflict and work under pressuring timelines
  • Ability to build a strong team, utilising strengths and providing leadership where development is required
Benefits
  • 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities

Estimated annual salary: $90,000 - $110,000, depending on experience.

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