Service Excellence Manager

2 weeks ago

Cairns, Queensland, Australia beBeeRetail Full time $60,000 - $75,000
Key Responsibilities

As a Retail Leader, you will play a vital role in making a difference in the lives of our customers every day.

We manage all trolleys, trolley collection and cleaning services to create a safe, seamless and welcoming shopping experience for our customers.

You will be responsible for delivering a vital service with passion, pride and personality, ensuring our stores are clean and that trolleys are available for our customers. You will inspire your team to provide customers with a fantastic shopping experience that is fast, friendly & efficient.

About You and Your Skills
  • Leadership experience with the ability to coach and develop your team through leading by example
  • To safely complete tasks such as pushing/pulling floor cleaning equipment and machinery, and pushing trolleys from the car park into the store
  • To maintain a focus on safety and compliance for team members and customers
  • Ability to be on your feet for long periods of time and lift heavy items (up to max 16kg)
  • Great communication, time management and task prioritisation skills
Benefits
  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on their supermarket and liquor online and in-store purchases
  • Reward through recognition: Give and receive recognition, linked to our values, through our digital recognition platform
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you
  • Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members
  • Investment in your future: Become a part-owner of the company
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family
About the Recruitment Process

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information visit the 'Our Recruitment Process' section of our careers site

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