Serving Customers with Excellence

5 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $90,000
Client Account Representative

As a Client Account Specialist, you will be the first point of contact for valued customers, handling their inquiries, resolving issues, and ensuring their financial journey is smooth and satisfying.

Your Key Responsibilities
  • Deliver Exceptional Customer Service:
    • Respond to customer inquiries, resolve issues, and provide accurate information about our products and services.
    • Process customer requests efficiently through our systems.
  • Improve Operational Efficiency:
    • Identify opportunities to enhance our operations and provide feedback to drive continuous improvement.
  • Ensure Compliance:
    • Adhere to all relevant compliance and regulatory standards.
Why Choose Us?

You'll play a significant part in shaping the future of a business with a 200-year history. Our purpose is to create better futures together. We'll back you in the development of your career, internal career prospects, and flexible working arrangements. You'll also continue learning to grow your career, backed by a supportive team structure.

Required Skills and Qualifications
  • Exceptional customer service skills.
  • Strong organisational and time management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Previous experience in a customer-centric role (preferred).
  • Financial services knowledge (advantageous).
Core Competencies
  • Problem-solving and analytical skills.
  • Attention to detail and accuracy.
  • Team player with a positive attitude.
  • Proactive and results-oriented.

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