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Senior Account Manager

2 months ago


Melbourne, Victoria, Australia Online Marketing Gurus Full time
About the Role

We are seeking a highly experienced and skilled Senior Account Manager to join our team at Online Marketing Gurus. As a key member of our client services team, you will be responsible for leading communication with clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their business objectives and providing tailored solutions to meet their needs.
  • Account Strategy: Collaborate with cross-functional teams to develop and implement account strategies that drive business growth and client satisfaction.
  • Project Management: Manage multiple projects simultaneously, ensuring timely delivery, and exceeding client expectations.
  • Team Collaboration: Work closely with our SEO, PPC, and creative teams to deliver cutting-edge digital marketing solutions.
  • Client Communication: Provide regular updates, insights, and recommendations to clients, ensuring they are informed and engaged throughout the campaign.
  • Business Development: Identify and pursue new business opportunities, expanding our client base and driving revenue growth.
Requirements
  • Experience: Proven track record in account management, client services, or a related field, with a strong understanding of digital marketing principles.
  • Skills: Excellent communication, project management, and problem-solving skills, with the ability to work in a fast-paced environment.
  • Knowledge: In-depth knowledge of SEO, PPC, social media advertising, and web development, with a passion for staying up-to-date with industry trends.
  • Personal Qualities: Strong relationship-building skills, with the ability to work collaboratively with clients, colleagues, and stakeholders.
About Online Marketing Gurus

We are a leading digital marketing agency, dedicated to delivering innovative solutions that drive business growth. Our team is passionate about helping businesses succeed in the ever-changing digital landscape. We value diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all.