Commercial Operations Specialist
1 month ago
We are seeking a highly skilled Commercial Specialist to support our client's Motor Claims Operations Leadership team in the performance management of their Service Partners. This role is crucial for ensuring cost efficiency, service quality, and compliance in motor claims.
Key Responsibilities:
- Assist in sourcing, selecting, and onboarding Service Partners to ensure seamless integration and optimal performance.
- Maintain effective financial controls and continuously improve business processes to drive cost savings and efficiency.
- Prepare and manage cash forecasts, along with month-end and year-end reporting to provide actionable insights.
- Coordinate the vendor selection process and manage RFPs to ensure best-in-class service providers.
- Analyse and audit claims performance to identify areas for improvement and optimize results.
- Assist in resolving complex claims negotiations and high-profile disputes to protect our client's interests.
- Manage responses to regulators regarding service provisions from partners to ensure compliance and transparency.
Qualifications:
- Minimum 3 years of experience in a similar role, with a strong background in motor insurance a plus.
- Strong influencing skills at senior organisational levels to drive change and improvement.
- Advanced MS Excel and financial modeling skills to analyse complex data and drive business decisions.
- Superior analytical and planning capabilities to identify opportunities and drive results.
- Ability to coach and mentor others to enhance financial expertise and drive team success.
Benefits:
- Robust compensation package with annual bonus opportunities.
- Employee discounts in insurance and services to enhance work-life balance.
- Great flexibility to work in a dynamic and fast-paced environment.
- Career progression pathway within the Global team to drive growth and development.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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