Commercial Operations Specialist

3 weeks ago


Brisbane, Queensland, Australia Randstad Full time
Commercial Specialist Job Description

We are seeking a highly skilled Commercial Specialist to support our client's Motor Claims Operations Leadership team in the performance management of their Service Partners. This role is crucial for ensuring cost efficiency, service quality, and compliance in motor claims.

Key Responsibilities:
  • Source, select, and onboard Service Partners to ensure seamless integration.
  • Maintain effective financial controls and continuously improve business processes to optimize performance.
  • Prepare and manage cash forecasts, along with month-end and year-end reporting to inform strategic decisions.
  • Coordinate the vendor selection process and manage RFPs to ensure best-in-class service providers.
  • Analyse and audit claims performance to identify areas for improvement.
  • Assist in resolving complex claims negotiations and high-profile disputes to protect our client's interests.
  • Manage responses to regulators regarding service provisions from partners to ensure compliance.
Qualifications:
  • Minimum 3 years of experience in a similar role, with motor insurance experience being a plus.
  • Strong influencing skills at senior organisational levels to drive change and improvement.
  • Advanced MS Excel and financial modeling skills to inform business decisions.
  • Superior analytical and planning capabilities to identify and implement process improvements.
  • Ability to coach and mentor others to enhance financial expertise and drive business growth.
Benefits:
  • Robust compensation package and annual bonus.
  • Employee discounts in insurance and services.
  • Great flexibility to work in a dynamic environment.
  • Career progression pathway within the Global team.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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