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ECommerce Director

2 weeks ago

City of Greater Geelong, Australia Officeworks Ltd Full time

Officeworks is a leading retailer that provides a wide range of office supplies, technology, and services to customers across Australia. We're passionate about delivering exceptional customer experiences and driving business growth through innovative strategies.

About the Job

We're looking for an experienced ECommerce Lead to join our team and lead the development of online merchandising strategies. The ideal candidate will have a strong background in eCommerce or digital marketing, excellent analytical skills, and the ability to work collaboratively with cross-functional teams.

  • Develop and execute online merchandising strategies to improve category structure, navigation, search, and content.
  • Work closely with category managers and marketing managers to identify growth opportunities, new product launches, and market trends.
  • Lead on-site search strategy and optimisation to enhance product discovery and conversion rates.
  • Oversee online activation of campaigns, product and range launches, ensuring strategies maximise sales and conversion performance.
  • Work closely with SEO to enhance category structure and on-page content to drive organic traffic.
  • Manage and mentor a team, fostering a high-performance culture.
  • Represent eCommerce in range reviews, post-campaign reviews, and project working groups, presenting insights and recommendations to internal stakeholders.