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Professional Banking Advisor

2 weeks ago

Wollongong, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $120,000

Transform your career as a Banking Consultant in our dynamic team. As a key player in retail banking, you will provide exceptional customer experiences, meeting each individual's end-to-end financial needs through seamless transactions, insightful conversations, and education on digital solutions.

Within this role, you will collaborate with a talented team, acting as a role model and peer coach to deliver the best possible customer service. You will be passionate about delivering on our Customer Promises, ensuring customers leave the branch as strong advocates for our organization.

The ideal candidate will possess exceptional customer focus, with retail experience being an advantage. A willingness to work in a collaborative team environment and adaptability to change are essential qualities. Excellent communication and interpersonal skills will enable you to build strong relationships with colleagues and customers alike.

In this role, you will have the opportunity to:

  • Provide seamless customer experiences by meeting each customer's end-to-end banking needs
  • Contribute to a significant uplift in customer engagement and advocacy
  • Actively participate in and support bank programs and initiatives
  • Take responsibility for 'knowing your customer' from a risk perspective

We offer a range of benefits to support your growth and well-being, including flexible working arrangements and access to health and wellbeing services. At our organization, we celebrate diversity and welcome applications from everyone, encouraging open conversations about any adjustments you may require during the recruitment process or in the role itself.

Join us in shaping a world where people and communities thrive, and discover new opportunities for growth and development. Apply now to become part of our dynamic team