Service Excellence Professional

7 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $70,000
Service Advisor Job Description

A leading Japanese brand seeks a seasoned Service Advisor for their dealership, experienced in customer service and mechanical collaboration.

  1. Main Responsibilities:

    • Welcome customers to the service center with a friendly and professional demeanor.
    • Collaborate with mechanics on necessary repairs and cost-effective alternatives.
    • Provide detailed information on aftermarket and OEM part options.
    • Respond to customer inquiries about service outcomes.
    • Advise on warranty protections and potential cost savings.
    • Notify customers of changes in service or vehicle readiness for pickup.
  2. Key Skills and Qualifications:

    • Excellent communication skills.
    • Strong problem-solving abilities.
    • Knowledge of automotive repair and maintenance.
    • Experience working with customers and providing exceptional service.
  3. Benefits:

    This role offers a competitive salary, superannuation, and commission opportunities. The annual salary range is $60,000 - $70,000.

  4. Other Information:

    The successful candidate will be highly motivated, organized, and able to work effectively in a fast-paced environment.



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