
ICT Project Manager
1 week ago
The Business Analyst plays a crucial role in driving ICT projects that align with the organisation's strategic goals. This position requires a talented professional to lead conversations, analyse and document key project deliverables, and contribute expert input into functional requirements.
A key aspect of this job is to ensure solutions align with stakeholder expectations through comprehensive testing and refinement processes. The ideal candidate will have a strong understanding of business analysis methodologies and be able to navigate complex issues and develop effective solutions.
Key Responsibilities- Stakeholder Engagement: Lead conversations to identify business needs and uncover opportunities for business improvement.
- Analysis and Documentation: Analyse and document key project deliverables at various stages including but not limited to business requirements documents, current and future stage process maps, user stories, and acceptance criteria.
- Process Mapping: Develop and evaluate process diagrams in accordance with Business Process Management Notation (BPMN), ensuring clarity and alignment with organisational goals.
- Project Deliverables: Contribute expert input into functional requirements, statements of work, test scenarios, and benefits management documentation.
- Risk and Impact Assessment: Identify risks, issues, and benefits of existing and proposed solutions while outlining their business impacts.
- Demonstrated expertise in capturing and analysing business requirements, process modelling, and validating solutions.
- Strong problem-solving skills with the ability to gather information from diverse sources and foster innovative solutions.
- Proven experience engaging stakeholders at all levels of seniority within the organisation to elicit information to align critical business objectives with complex solutions.
- Demonstrable exceptional verbal and written communication skills, capable of articulating ideas clearly and logically across all audience levels.
- Advanced proficiency in BPMN tools such as Mural or Visio for effective process mapping and workshopping.
- Strong analytical skills to assess project requirements, identify potential challenges and navigating complex issues and develop effective solutions.
- Flexibility to adjust to shifting priorities and ambiguity, and the resilience to handle high-pressure situations with a positive, solution-oriented approach.
- A bachelor's degree in business, IT, or a related field (or equivalent experience).
- Proven experience in business analysis, with a focus on ICT projects.
- Knowledge of BABOK v3 principles is highly desirable.
- Practical experience in Agile, Waterfall, or hybrid project methodologies.
- Flexible, hybrid working arrangements with a mix of on-site and remote work.
- Opportunities for professional growth and development in a dynamic PMO environment.
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