Senior Functional Consultant

2 months ago

Brisbane, Queensland, Australia NTT Full time
About the Role

We are seeking a highly skilled Microsoft Dynamics 365 CE Senior Functional Consultant to join our team. As a key member of our digital solutions team, you will be responsible for delivering complex projects that drive business value for our clients.

Key Responsibilities
  • Design, develop, test, and deploy enterprise Dynamics 365 solutions using Microsoft Dynamics 365 Customer Engagement applications, Power Platform, and SharePoint.
  • Provide industry-specific Microsoft Dynamics 365 solution implementations, extensions, and upgrades.
  • Lead functional design best practices for digital projects.
  • Write functional specifications and help write User Stories for Dynamics 365 engagements.
  • Be accountable for defined work assignments/projects.
  • Support functional resources in workshops and proof of concepts/pilots implementations.
  • Assist with preparation of proposals and demos.
Requirements
  • Extensive experience in customization, configuration, extension, and functional design of Dynamics CE Customer Service and Sales.
  • Strong experience in D365 professional services delivery and hands-on, documented experience of at least 3 Microsoft Dynamics CRM implementations.
  • Experience producing functional artefacts to communicate an understanding of the organisations current state and their target business and ICT architectures.
  • Demonstrated ability to multi-task in a fast-paced environment with competing priorities.
  • Excellent communication (both written and verbal) and presentation skills with strong ability to work with technical and non-technical stakeholders.
  • Certifications in Microsoft Dynamics 365 & Power Platform.
About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

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