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Hospitality Concierge
2 weeks ago
About the Position:
We are seeking a Hospitality Concierge to join our team at The Star Brisbane. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded throughout their stay.
Your Key Responsibilities:
- Provide exceptional guest service and respond to guest inquiries and concerns
- Assist with check-in and check-out procedures, maintaining accurate records and ensuring seamless communication between teams
- Develop a deep understanding of local attractions and services, making recommendations to enhance the guest experience
- Collaborate with colleagues to achieve exceptional service standards and meet business objectives
- Participate in ongoing training and development to improve skills and knowledge
Our Culture:
At The Star Entertainment Group, we value diversity, equity, and inclusion. We believe in creating a workplace where everyone can thrive, grow, and reach their full potential. If you're passionate about delivering memorable connections and want to be part of a vibrant and diverse team, apply now.
