
Technical Support Specialist
2 days ago
The Department of Justice and Community Safety seeks a skilled Technical Support Specialist to provide technical assistance across the facility for video conferencing equipment and in-cell devices used by individuals in custody.
This role involves delivering high-quality customer service, troubleshooting and resolving hardware and software issues, including telecommunications and video conferencing equipment. The successful candidate will have experience in asset maintenance, auditing, and report generation.
Responsibilities include:
- Providing technical support and advice to stakeholders
- Maintaining and updating equipment and systems
- Conducting audits and generating reports
- Resolving hardware and software issues
Key skills and qualifications include:
- Experience in troubleshooting and resolving hardware and software issues
- Strong knowledge of Microsoft Windows 10 and Microsoft Office 365 Suite
- Ability to manage workload and meet deadlines
- Excellent customer service skills
We value diversity and are committed to creating an inclusive workplace. If you're passionate about delivering exceptional technical support and have a strong work ethic, we encourage you to apply.
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