Retail Store Manager Assistant

1 month ago

Booval, Queensland, Australia Global Retail Brands Full time

The Role:

We are seeking an experienced Assistant Store Manager to join our team at Global Retail Brands. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in leading and developing a high-performing team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Support the Store Manager in leading and developing a high-performing team to deliver exceptional customer service and drive sales growth.
  • Assist with the management of stock levels, visual merchandising, and store operations to ensure a seamless customer experience.
  • Develop and implement strategies to improve sales performance, customer engagement, and team productivity.
  • Collaborate with the Store Manager to achieve business objectives, including sales targets, customer satisfaction, and employee engagement.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Contribute to the creation and implementation of visual merchandising plans to drive sales and customer engagement.
  • Assist with the management of store budgets, including inventory, labor, and expenses.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Previous experience as an Assistant Store Manager or 2+ years' Team Leader experience in a fast-paced, high-volume retail sales environment.
  • Excellent customer service skills, with proven ability of customer retention skills, selling techniques, and resolving customer complaints.
  • A supportive collaborator, with experience in leading, training, coaching, and developing team members.
  • Stock Monitoring and Control experience, particularly in managing a high-volume of stock and heavy goods.
  • Visual Merchandising experience, including following VM Guidelines and expectations.
  • High level of written and verbal communication skills.
  • Ability to manage competing priorities, tasks, and overall expectations.
  • Flexibility to work weekends and late trading hours according to business needs/peak trade periods.
  • Accountable and reliable individual quick to take ownership and responsibility.

What We Offer:

  • Competitive salary package with amazing employee discounts.
  • A large national retailer with a loyal customer following.
  • Opportunity to be part of a progressively growing GLOBAL company.
  • Supportive team environment that is supportive to your career goals through ongoing training and development.
  • Opportunity to go to the next level with rapid expansion across our network.

This is an exciting opportunity to join a dynamic and innovative brand and take your retail management skills to the next level.

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