Retail Store Assistant Manager
3 weeks ago
About Us
At House, we're passionate about providing exceptional customer experiences and offering a wide range of homewares and kitchenware products. If you share our passion for delivering outstanding service and are enthusiastic about working in a fast-paced retail environment, we'd love to hear from you.
The Role
As an Assistant Store Manager, you'll work closely with the Store Manager to lead and develop a high-performing team, driving sales growth and ensuring exceptional customer service. You'll be responsible for supporting the Store Manager in all aspects of store operations, including stock management, visual merchandising, and team development.
Key Responsibilities
- Previous experience as an Assistant Store Manager or 2+ years' Team Leader experience in a fast-paced retail environment.
- Excellent customer service skills, with a proven ability to retain customers, sell products, and resolve complaints.
- A supportive collaborator with experience in leading, training, coaching, and developing team members.
- Stock monitoring and control experience, particularly in managing high-volume stock and heavy goods.
- Visual merchandising experience, including following VM guidelines and expectations.
- High-level written and verbal communication skills.
- Ability to manage competing priorities, tasks, and overall expectations.
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
- Accountable and reliable individual, quick to take ownership and responsibility.
- A passion for the retail industry, customer service, and cooking.
What We Offer
- Competitive salary package with amazing employee discounts.
- A large national retailer with a loyal customer following.
- Opportunity to be part of a progressively growing global company.
- A supportive environment that fosters career growth through ongoing training and development.
- Opportunity to progress to the next level with rapid expansion across our network.
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