Part-Time Assistant Store Manager
3 weeks ago
At House, we're passionate about delivering exceptional customer experiences and providing a wide range of homewares and kitchenware products. If you share our passion for customer service and retail excellence, we'd love to hear from you.
The RoleAs an Assistant Store Manager, you'll work closely with the Store Manager to lead and develop a high-performing team, driving sales growth and customer satisfaction. Your key responsibilities will include:
- Supporting the Store Manager in achieving sales targets and improving customer satisfaction
- Leading and developing a team of sales assistants to deliver exceptional customer experiences
- Managing stock levels, visual merchandising, and store operations to maintain a high standard of retail excellence
- Providing excellent customer service and resolving customer complaints in a professional and courteous manner
To be successful in this role, you'll need:
- Previous experience as an Assistant Store Manager or Team Leader in a fast-paced retail environment
- Excellent customer service skills, with a proven ability to resolve customer complaints and improve customer satisfaction
- Leadership and development skills, with experience in training and coaching team members
- Stock management and control experience, particularly in managing high-volume stock and heavy goods
- Visual merchandising experience, including following VM guidelines and expectations
- High-level written and verbal communication skills
- Ability to manage competing priorities, tasks, and expectations
- Flexibility to work weekends and late trading hours according to business needs
We offer a competitive salary package, amazing employee discounts, and the opportunity to work with a large national retailer with a loyal customer following. You'll also have access to ongoing training and development, as well as the chance to progress your career with a rapidly expanding company.
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