Customer Service Professional

2 weeks ago


Rockhampton, Queensland, Australia Sonova Full time

Transform Lives with Exceptional Customer Service

We are seeking a dedicated and hands-on customer service/admin professional to join our team at Connect Hearing, a leading provider of hearing health care services.

As a Customer Service Professional, you will play a vital role in providing exceptional service to our predominantly older clientele and helping them manage their hearing health.

Key responsibilities include welcoming clients, scheduling appointments, providing administrative support to clinicians, and efficiently managing day-to-day operations.

To succeed in this role, you will need prior experience in face-to-face customer service and/or administration, a passion for delivering an amazing client experience, and excellent communication and organisational skills.

In return, you will enjoy a competitive remuneration package, including a base salary, monthly performance bonuses, and access to discounts from over 500 retailers.

At Sonova, we are proud to be at the forefront of innovation in the hearing industry, and we offer a values-driven and people-centered culture that is genuinely rewarding and purposeful.



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