
Sunshine Coast Customer Service Representative
1 week ago
We are seeking a skilled and friendly Customer Service Officer to join our team on the Sunshine Coast. In this role, you will provide exceptional customer service to clients who have enquiries or concerns related to their banking products or services.
About the Role:- This is an inbound contact centre role where you will take phone calls from customers and respond to their queries in a professional and courteous manner.
- You will be responsible for providing solutions to customers' problems and ensuring that they are satisfied with the outcome.
- As a key point of contact for customers, you will play a crucial role in building strong relationships with them and contributing to the growth of our business.
- Proven experience in a contact centre or high-volume call environment
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment and manage multiple tasks simultaneously
- Available to work Monday to Friday, primarily 9am-5pm, with flexibility to work from home
- Comprehensive training and ongoing support
- Salary package of $55k+super+
- Flexible work arrangements, including the option to work from home
- Ongoing opportunities for career development and growth
We are a leading provider of outsourced services to the financial sector, operating on a global scale. Our team is passionate about delivering exceptional customer experiences and we are committed to helping our employees grow and succeed in their careers.
In this role, you will have the opportunity to develop your skills and knowledge, work with a talented team, and contribute to the success of our business.
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