Customer Service Specialist

6 days ago

Central Coast, Australia beBeeCustomerService Full time $54,000 - $63,000

We are seeking a highly skilled Customer Service Specialist to join our retail team. This role is an exciting opportunity to provide exceptional customer service and contribute to the success of our store.

Key Responsibilities:
  • Deliver high levels of accuracy when handling customer transactions, including actioning clubcard rewards.
  • Ensure the safe handling of cash and maintain a secure environment.
  • Proactively promote products and services to positively affect sales and ensure customers feel valued.
  • Deliver superior customer service by acting as a brand ambassador and being visible and friendly.
  • Execute merchandising and general housekeeping duties according to store and visual merchandise standards.

Requirements:

  • Basic maths calculations
  • Retail background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Benefits:

  • Opportunity to work in a dynamic retail environment
  • Chance to develop skills and knowledge in customer service and retail operations

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