Housekeeping Team Lead

4 weeks ago


Tullamarine, Australia Mantra Tullamarine Full time

Mantra Tullamarine Hotel is a modern 4.5-star property, conveniently located a short five-minute drive from Melbourne Airport. Our hotel provides 277 spacious, contemporary accommodation options, including deluxe, executive, and premier studios. With six state-of-the-art meeting rooms, two large function rooms, an on-site 140-seat restaurant, and Woodlands Restaurant & Bar, we offer a unique blend of comfort and convenience.

About the Role

We are seeking a highly motivated and experienced Housekeeping Supervisor to join our dedicated Housekeeping Team. As a key member of our team, you will be responsible for assisting in the day-to-day supervision of the housekeeping team, driving productivity, motivation, and development of all Housekeeping Team Members, and ensuring high cleanliness and productivity standards are met and kept in accordance with company guidelines.

Key Responsibilities

  • Assist in the day-to-day supervision of the housekeeping team, ensuring seamless operations and high-quality service delivery.
  • Drive the productivity, motivation, and development of all Housekeeping Team Members, fostering a positive and inclusive work environment.
  • Thoroughly train the housekeeping team on new procedures, policies, and best practices, ensuring they are equipped to deliver exceptional service.
  • Monitor labour costs and productivity output according to occupancy levels, while maintaining high room cleanliness standards through daily inspections.
  • Organise and allocate rooms for the rostered team members on shift, ensuring efficient and effective use of resources.
  • Ensure appropriate chemical safety and Occupational Health & Safety standards and practices are maintained, promoting a safe working environment for all team members.

What We're Looking For

  • Exceptional attention to detail, with previous housekeeping leadership experience and a proven track record of success.
  • Excellent communication, interpersonal, and time management skills, with a friendly and outgoing personality.
  • A quick thinker, able to think on the spot to ensure the day runs smoothly and efficiently.
  • Excellent grooming and presentation skills, reflecting the high standards of our hotel.
  • A person who is not only a leader but also a team player, willing to roll up their sleeves to support their team and drive success.

About Accor

With over 400 hotels in Australia and New Zealand, and over 5,000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity, and have fun. Take advantage of exclusive rates across Australia – from 30% off.



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