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Restaurant Operations Manager

3 weeks ago

Preston, Victoria, Australia beBeeHospitality Full time $63,000 - $67,000
Lead Restaurant Operations

Betty's Burgers is renowned for delivering exceptional dining experiences. We pride ourselves on serving the freshest and most delicious burgers in town, alongside our mouth-watering menu featuring homemade ice-cream.

We are seeking an experienced hospitality professional to take on a pivotal role in ensuring effective and efficient restaurant operations. As a key member of our team, you will be instrumental in maintaining high standards of quality and service that have made us a household name.

Key responsibilities include:

  • Maintaining restaurant presentation, cleanliness and maintenance
  • Improving guest satisfaction through excellent customer service
  • Maintaining efficient operating procedures
  • Opening / closing of restaurant
  • Staff rostering, timesheets and staffing allocations
  • Implementing training programs, company policies and standard operating procedures
Requirements

To succeed in this challenging role, you will need:

  • Exceptional customer service skills
  • Proven experience in hospitality, particularly within high volume operations
  • Experience in engaging, leading and motivating a large team
  • Exceptional presentation, communication, time management & attention to detail
  • Ability to maintain professionalism under pressure
  • Ability to work a flexible rotating roster including nights/ weekends
  • Current Responsible Service of Alcohol Certificate
Benefits

As a valued member of our team, you can expect:

  • Employee discount
  • Employee mentoring program
  • Free drinks
  • Free food
  • Professional development assistance
  • Referral program
Additional Information

We are committed to fostering a positive and dynamic work environment where everyone feels valued and supported. If you are passionate about delivering exceptional hospitality experiences, we would love to hear from you.